Most of our rates include surface & water transport, accommodation, tour
guide, and entrance fees. However, we negotiate with our clients and make their
trip tailor-made to their interests. Payment
We request you to deposit 30% of the total cost at the time of confirmation.
The remaining amount shall be paid one month before the commencement of the
All bookings will be valid as of our confirmation for your trip by e-mail,
telephone or letter. Cancellations
Cancellations of confirmed bookings received 30 days prior to departure are
subject to a penalty of the deposited 30%. Cancellation received between 30 and
15 days prior to departure will be subject to a penalty of 50% of the total
cost of the trip. Cancellations received less than two weeks prior to departure
will be subject to a penalty of the entire amount paid to the trip. We,
therefore, recommend you to purchase a trip cancellation insurance policy. Liability
We are governed only by the laws of Ethiopia. Our liability to passengers
transported in our own vehicles, and all claims are subject to the jurisdiction
of the court of Ethiopia in which the cause of action arises.
Although we take every possible care for you and your staff
while with us, we do not accept any liability for loss or damage of any of your
personal properties. We do not also held any liability for any loss or harm
such as sickness, injury, death, acts of God, or any additional costs incurred
caused by a third party.